Price Match Guarantee
Our Price Match Guarantee ensures that we will match the legitimate advertised prices of all reputable online retailers.
How can I initiate a Price Match request?
Just provide evidence of the competitor’s advertised price for the same product.
Upon verification of your price match request and confirmation that the competitor’s product is in stock and available for immediate purchase using the same payment method, we will gladly match the price.
What are the exclusions?
- Products sold by a shop whose domain does not end with .co.uk
- Only vaporizers are price matched. Accessories and parts are excluded.
- Products sold by unreputable shops (i.e. Trustpilot rating less than 4)
- Products sold by drop-shippers (i.e. delivery time more than 3 days)
- Discounts applied in checkout
- Offers which include cashback, bonus, bulk purchase, quantity limits or packages
- Offers not available to the guest visitors – including trade, special event or membership offers
- Clearance, seconds, refurbished, ex-demonstration or display products
- Products shipped from or sold by third-party sellers on a marketplace, auction or classifieds websites
- Products supplied through unauthorised distributors (known as ‘grey market’ items) or delivered directly to customers from an overseas distributor
- Pricing errors
- Products with pricing set significantly lower than the recommended retail price or market value
What evidence should I provide when seeking a price match?
Just furnish Vaporizers Direct support with the competitor’s website address, displaying the product price and any associated terms and conditions. We will then check the website to verify the lower price and availability of the product.
After validating your price match request, we will generate a discount code for you to acquire the product from us at the reduced price.
Our Price Match Guarantee ensures that we will match the legitimate advertised prices of all reputable online retailers.
How can I initiate a Price Match request?
Just provide evidence of the competitor’s advertised price for the same product.
Upon verification of your price match request and confirmation that the competitor’s product is in stock and available for immediate purchase using the same payment method, we will gladly match the price.
What are the exclusions?
- Products sold by a shop whose domain does not end with .co.uk
- Only vaporizers are price matched. Accessories and parts are excluded.
- Products sold by unreputable shops (i.e. Trustpilot rating less than 4)
- Products sold by drop-shippers (i.e. delivery time more than 3 days)
- Discounts applied in checkout
- Offers which include cashback, bonus, bulk purchase, quantity limits or packages
- Offers not available to the guest visitors – including trade, special event or membership offers
- Clearance, seconds, refurbished, ex-demonstration or display products
- Products shipped from or sold by third-party sellers on a marketplace, auction or classifieds websites
- Products supplied through unauthorised distributors (known as ‘grey market’ items) or delivered directly to customers from an overseas distributor
- Pricing errors
- Products with pricing set significantly lower than the recommended retail price or market value
What evidence should I provide when seeking a price match?
Just furnish Vaporizers Direct support with the competitor’s website address, displaying the product price and any associated terms and conditions. We will then check the website to verify the lower price and availability of the product.
After validating your price match request, we will generate a discount code for you to acquire the product from us at the reduced price.